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"All their hard work and dedication to the job"

About: Victoria Hospital / Day Intervention Unit

(as a service user),

I attended the day intervention  unit Victoria Hospital  Kirkcaldy..i went in for a lung biopsy, upon arrival I was greeted by very friendly reception staff. I was taken into the ward and allocated a bed. All the nurses were very welcoming.

After my assessment. The nurse who looked after me during my stay  (Bobby) was her name, was very nice very efficient. The doctor and nurses when I went for my biopsy put me at ease explaining  everything that they were going to do. Back in the ward. Bobby kept a close watch over me, to make sure I didn't  suffer any side effects of my procedure. She refused to go for her lunch until I had an x-ray on my lungs, and was back on the ward. She came to me and asked how i was feeling, then did my blood pressure  and oxygen. Only then did  she go for her lunch.

The other nurses on the ward were just as good. Even though they had their own patients to attend they still found time to ask if i was ok or needed anything. The staff on the Day  Intervention Unit worked hard to make sure all patients were kept safe. I cannot praise the staff enough on the ward for all their hard work and dedication to the job they do.


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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 3 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 11/01/2021 at 08:13
Published on Care Opinion at 08:13


picture of Gillian Ogden

Dear patientjg

Thank you for taking the time to post on Care Opinion.

It was great to read that all our staff put you at ease and looked after you well when you were with us for your lung biopsy. Our DIU staff work very hard and your feedback is testament to that.

I will share your post with Bobby and the rest of the team now and I am sure that your lovely comments will brighten their day.

I hope that you have recovered well from your procedure.

Take care and best wishes

Gill

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