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christmas on the ward

Posted By sigmahd54

"christmas on the ward"

About: The Wells Road Centre

(as a service user),

Christmas was excellent on Porchester ward at Wells road. The staff looked after me, I had some really good presents and great food. I was able to speak with my family over Christmas we had a good chat.

Staff have been doing a good job with CO-VID.

Thank you for making Christmas good.

 

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Responses

Response from Nigel Groves, Involvement and Experience Lead, Forensic Services, Involvement Team, Nottinghamshire Health care Trust 3 years ago
Nigel Groves
Involvement and Experience Lead, Forensic Services, Involvement Team,
Nottinghamshire Health care Trust

help get the feedback we need

Submitted on 28/01/2021 at 17:11
Published on Care Opinion at 17:11

Hello

Thank you for taking time to send us your feedback. I am sorry it has taken a while to get back to you.

Can I say what a positive posting and I know the Staff at The Wells Road will be very happy to see this. well done to Porchester Ward and by the sounds of it The Staff who cooked the Food.

I am sure someone from Wells Road will respond, sorry again about the delay this was our fault and not tagged the right way at our end

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Response from Yvonne Bird, Community Forensics OT, Nottinghamshire Healthcare NHS Trust 3 years ago
Yvonne Bird
Community Forensics OT,
Nottinghamshire Healthcare NHS Trust

Submitted on 28/01/2021 at 18:49
Published on Care Opinion at 18:49

Thank you for sharing your experience of the Christmas period on the ward.

It is really important to hear that you had a lovely day, with good care from the staff on Porchester ward, good presents and food.

It is really good to hear that you were able to speak with your family over this period. This can be so important.

I know your feedback to the staff team will be gratefully received, so thank you again for taking the time to share your experience.

Yvonne Bird

Community Forensic Services Manager

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Response from Ian Mcphail, Deputy Matron and Involvement Lead, Trent Ward, The Wells Road Centre 3 years ago
Ian Mcphail
Deputy Matron and Involvement Lead, Trent Ward,
The Wells Road Centre

Submitted on 29/01/2021 at 10:39
Published on Care Opinion at 15:24

Hi,

I'm really pleased to hear you managed to have a nice Christmas this year and were able to speak with your family. You all seemed to put a lot of effort into getting in the Christmas cheer on Porchester. Thanks for taking the time to post your comment, I'll make sure it's shared with the whole Team.

Ian

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