This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Unhappy and upset "

About: Millbank Medical Centre

After a phone consultation I was asked to attended the surgery. The doctor I saw was rude, abrupt and very rough during an examination and also accused me of not attending a hospital appointment. I had to go back for a blood test and whilst waiting in reception the said doctor walked through the waiting area and if looks could kill I'd of needed CPR. I don't go to the doctors very often but I will be changing surgeries, if I need to speak a gp beforehand it certainly won't be that one. I must say the nurses are always friendly. I know they're under immense pressure but there are no excuses for lack of manors even if you have letters after their name.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Millbank Medical Centre 3 years ago
Millbank Medical Centre
Submitted on 06/01/2021 at 10:17
Published on nhs.uk at 16:31


Thank you for taking the time to respond and give feedback. We are very sorry to read your comments. If you could be kind enough to contact our practice manager, we can then establish the people involved to feedback and ensure that this is not the experience of others.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k