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"Great staff BUT"

About: Birmingham Midland Eye Centre (Bmec)

The staff are great but the toilets were very dirty.

Toilets were left un flushed and there was toilet paper over the seats and on the floor.

The Injection waiting room was very busy with no room to social distancing. Two things that could be addressed to make visits better.

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Responses

Response from Sandwell and West Birmingham Hospitals NHS Trust 2 years ago
Sandwell and West Birmingham Hospitals NHS Trust
Submitted on 25/08/2021 at 13:39
Published on Care Opinion at 13:39


Thank you for your comment. I am glad to hear your experience with my colleagues was a positive once, but must apologise for the situation regarding the bathrooms. The public facilities are thoroughly cleaned at various times during the day as a matter of course but your comments about cleanliness have been passed on to our ward services department to be addressed.

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