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"Desperation trying correct prescriptions "

About: Parkway Health Centre (02)

Each time I order my prescription there is a problem I never receive all my meds I have been perceived by a neurologist this should never be stoped however mine are . I believe this is because I was first prescribed 4 per day and now reduced the amount .so the perception lasted longer . I have had a telephone appointment with the neurologist we discussed reduction . However I am in constant chronic pain and the frustration fighting for my meds every single time causes me is disgraceful . Fir instants I requested my meds on the 21/12/20 phoned and explained again on 24/12/20 and today 4/ 01/21 still have not got my meds that’s 13 days later .I understand how busy the N H S is but I still need all my meds .

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Responses

Response from Parkway Health Centre (02) 2 years ago
Parkway Health Centre (02)
Submitted on 07/03/2022 at 15:16
Published on nhs.uk at 21:03


Thank you for your comment and feedback. We are disappointed that we were not able to meet your expectation on this occasion and would welcome the opportunity to put this right. We would be grateful if you would contact the surgery personally, so we can work together to review your comment to help us improve our service to you and other patients.

Thank you for your comment and feedback. We are disappointed that we were not able to meet your expectation on this occasion and would welcome the opportunity to put this right. We would be grateful if you would contact the surgery personally, so we can work together to review your comment to help us improve our service to you and other patients.

Many thanks

Practice Manager

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