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"Great experience as inpatient in SRU, RAH"

About: Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29)

(as the patient),

I just want to say a massive thank you to the surgical recieving team at the RAH. I unfortunately was admitted through A & E after being referred from GP out of hours on hogmanay 2020 with severe abdominal pain. The staff were absolutely so attentative, caring and very helpful during my stay in Ward 20 ARU. The Consultant Mr Patrick Finn and his team were absolutely fantastic and even one of the young trainee surgeons took me for my CT scan the next morning with the results given to me in the afternoon.   The nurses in the unit were run off their feet but this did not affect my quality of care. Special thanks to my nurse Carolynne and male nurse Richard they truly were professionals. I myself work within the NHS and I really felt compelled to offer my sincere thanks and gratitude to them all.

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Responses

Response from Alison Craig, Lead Nurse, Surgical Specialities (IRH), NHSGGC 3 years ago
Alison Craig
Lead Nurse, Surgical Specialities (IRH),
NHSGGC
Submitted on 07/01/2021 at 09:08
Published on Care Opinion at 09:08


Deer Lesley H

Thanks for taking the time to share your story on Care Opinion.

It is good to hear about the ’attentive’, ‘caring’ and ‘fantastic’ staff you encountered.

I have shared your feedback with the Team as it is always good to be able to tell the staff that their hard work and dedication is appreciated.

I hope you are feeling better.

Kind Regards

Alison Craig

Lead Nurse - Surgery

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