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"Good online consultation"

About: The Dekeyser Group Practice

At the advice of the reception staff,I used the online consultation form on the website as there were no GP appointments available. A response is guaranteed by the end of the following day and a GP telephoned me the following day. The form allows you to give plenty of info re your issue so you don't need to go through it all again when you speak to the GP. I was given a prescription & it was sent to a chemist of my choice, whilst I was on the call. I was also sent a SMS text with a bar code in the event there were any issue with the pharmacy.

As it can be difficult to get through on the phone sometimes & to get an appointment I would definitely recommend using the e-consult & also register for the online appointment system which can work well too.

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Responses

Response from The Dekeyser Group Practice 3 years ago
The Dekeyser Group Practice
Submitted on 06/01/2021 at 16:14
Published on nhs.uk at 16:59


Thank you for your positive comment and we appreciate you took the time to do this for us. We try to adjust and trial different options so are happy to hear that our online consultation form and e-consult’s are working well for our patients.

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