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"unbelievable"

About: Parkstone Tower Practice

1 month with a terrible sciatica. whole days on the phone waiting. to get hung up. promises and only promises. from the secretaries. a shame.

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Response from Parkstone Tower Practice 3 years ago
Parkstone Tower Practice
Submitted on 24/02/2021 at 12:00
Published on nhs.uk at 19:29


Thank you for taking the time to feedback your concerns in relation to your recent contact with Parkstone Tower Practice. I am very sorry to hear that you were unable to reach the practice via telephone. We recognise that our hold times have increased significantly in light of the current pandemic and do apologise for this. We do offer our online eConsultation service which is available to use Monday - Friday via our website.

I would be keen to discuss your experience in more detail with you, please contact me on the surgery number 01202 741370, kind regards Steph Griffiths

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