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"The amazing service i received at Musgrove Park Hospital Taunton Somerset"

About: Musgrove Park Hospital / Gastroenterology

(as the patient),

I very recently had an appointment at the above hospital in the endoscopy department.

From start to finish I must say the service I received was amazing, from the minute I arrived in the hospital.

The reception staff in the department were extremely polite and very well organized. They explained exactly what I needed to do and what would happen next. (Many Thanks)

I then met a gentleman called Martin who performed the intrusive investigation, again from the minute I was collected by a member of his team throughout the procedure I have nothing but praise for him and his team that assisted me.

They made me feel comfortable, at ease, and they kept me informed what was happening throughout my time in hospital.

To sum it up, the service I received from Martin his team and the NHS was absolutely amazing. all I can say is (Many thanks.) 

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Responses

Response from Debbie Martin, Clinical Governance & Risk Co-ordinator, Surgical Directorate, Musgrove Park Hospital 3 years ago
Debbie Martin
Clinical Governance & Risk Co-ordinator, Surgical Directorate,
Musgrove Park Hospital
Submitted on 04/01/2021 at 12:33
Published on Care Opinion at 12:33


Dear Kennygib

Thank you for taking the time to share your experience, I have forwarded your comments on to the Endoscopy team concerned, I know they will very much appreciate knowing their processes for ensuring patient care are gratefully received.

Tale care and keep safe.

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