I had called with a general enquiry ahead of an appointment for my son the next day. Was very rudely greeted by someone telling me ‘it’s a public holiday I can’t help with anything and can’t transfer you’ before I had even asked my question. It wasn’t anything specific about my sons appointment or anything that needed transferring to another department. A general question about the hospital that I needed answered so I could plan ahead for the appointment. I don't think someone so acts so rudely should be working answering a phone or dealing with people. Wouldn’t let me get a word in to even try and explain.
"Rude reception staff"
About: University Hospital Wishaw University Hospital Wishaw Wishaw ML2 0DP
Posted by Lochness2019 (as ),
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