I had been with this practice for over three decades and was never happy with no follow ups, no information sent to specialists(it was blank every time), not being informed of urgent test results mutiple times, constant horrible rude reception staff that are untrained. So unhappy i was that i complained to the practice manager, that in itself was an utter waste of time and energy, my response was of of utter dismay, it had absolutely nothing to do with my complaint and not one offer to help me deal with any issues raised, my reply was ignored, i feel i have been forced to leave this practice, as a long term member of the local community i have nothing good to say about this practice, as with most of the locals, badly run, badly managed, inept at recruiting staff, can never get a nurse appointment, there have been some good Dr's but they don't stay long or its impossible to get an appointment with them, they even make you queue right in front of the entrance so expect a lot of arguments because nobody knows who is in the queue, after decades you think they might realise its a problem, but no, this behaviour is endemic to this practice, sucks of nepotism too. Might be worth giving this place a miss when registering for a new practice, there are much better around.
"so awful i left..."
About: St James Medical Practice Limited St James Medical Practice Limited Walthamstow E17 7NH
Posted via nhs.uk
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