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Below average

Posted By Jax 93

"Below average"

About: Heeley Green Surgery

(as the patient),

Get my repeat prescription wrong on several occasions and some Receptionists are pretty cordial. Used to be an outstanding surgery but sadly however in my opinion time has taken its toll.

I feel that some staff need retraining and a lesson in courtesy too.

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Responses

Response from Heeley Green Surgery 3 years ago
Heeley Green Surgery

Submitted on 18/01/2021 at 14:39
Published on nhs.uk at 18:15

I am sorry to hear that you have not received the service you expected. Please contact the surgery and ask for Claire if there are any specific issues you’d like to discuss

Lynsey Hughes

Group Manager

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