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"My experience at Ward 10"

About: James Paget University Hospital

This hospital and especially ward ten has taken care of my every concern and have made me feel comfortable and assured my health is in the best hands. I came in with appendicitis and ended up having multiple different conditions such as sepsis, this worried me greatly but the great staff in ward ten made sure to keep me calm, I have a learning difficulty which can sometimes make me overreact or overthink, the staff made sure to keep me happy and did everything above and beyond for me and my family.

The nurses are compassionate and skilled at there job and went out of there way being friendly and also making me feel at home, this calmed me greatly as this was my first and hopefully (no offence to the staff) last overnight stay.

I’m not an emotional person but the care I received from this ward and specifically the nurse and auxiliary staff was exemplary and should be awarded.

The surgeons were highly skilled and managed to complete a difficult surgery without doing an open surgery this surprised me and showed their prowess.

All in all this stay however stressful it was, was made sure to be comfortable by your great staff at this hospital and I wish there was something I could do to show my gratitude.

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Responses

Response from James Paget University Hospital 3 years ago
James Paget University Hospital
Submitted on 05/01/2021 at 08:47
Published on nhs.uk at 09:35


Dear Stirling Graves

Thank you so much for posting your lovely feedback which I have shared with the teams involved in your care. The staff will be pleased to learn that they were able to make your experience positive during a time when you were feeling unwell. I do hope that you are making a good recovery.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

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