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"No feeling no sympathy no follow up."

About: Broomfield Hospital / Accident and emergency

(as the patient),

I was in agony and taken to Broomfield hospital A&E by ambulance.when I arrived  I was given an ultrasound and told I had gallstones. When asked the pain out of 10 I replied 10.I was then to sit the chair. A Doctor came into to room, they said they had pain killers and antibiotics. Then said that's it you have to go home we will order you a taxi. I was still in agony but this doctor made it clear I had to leave. 5 days later I am still in agony  what happened to the NHS is open if is it was not open to me.

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Responses

Response from Kelley-Elle Carvalho, Patient Experience Coordinator, Mid Essex Hospital Services NHS Trust 3 years ago
Kelley-Elle Carvalho
Patient Experience Coordinator,
Mid Essex Hospital Services NHS Trust
Submitted on 23/12/2020 at 14:08
Published on Care Opinion at 14:13


Good afternoon,

I am really sorry to hear you have had this experience. Please can you send an email directly to kelley-elle.carvalho@meht.nhs.uk so I give you details of our PALS & Complaints team who will follow up with further investigation.

Kind regards,

Kelley-Elle

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