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Care Opinion

Fantastic Care service 🌟🌟🌟🌟🌟

Posted By HappySD

"Fantastic Care service 🌟🌟🌟🌟🌟"

About: Queen Elizabeth Hospital Birmingham / Ear, Nose and Throat

(as the patient),

I went to Queen Elizabeth Hospital today because I got cotton inside my left ear and from the reception, they are friendly and warm welcome to the patient and Especially to the one assist me Ms C. Donoher 🌟🌟🌟🌟🌟which she has excellent care service.

She helps me to get ENT appointment and she was lovely to talk she has sympathy to patients. I would like to thank her again. She made my first experience fantastic and appreciate what she done.

And hospital is very clean and well organized. Thank you very much and to the NHS too. Wish you all a happy Christmas 🌟🌟🌟🌟🌟

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Responses

Response from Nicky Beecher, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 3 years ago
Nicky Beecher
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust

Submitted on 06/01/2021 at 09:57
Published on Care Opinion at 09:57

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you received in the Ear, Nose and Throat Department. Your kind words have been forwarded to the senior ENT staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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