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"Feedback form needs revising"

About: Charing Cross Hospital

I wanted to give 5 stars for my Dermatology OPA this morning and got as far as ethnic group - not a question I feel is at all relevant to my feedback but the computer will not allow me to leave this blank - there should be an option "prefer not to say"...

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Responses

Response from Charing Cross Hospital 3 years ago
Charing Cross Hospital
Submitted on 21/12/2020 at 14:42
Published on nhs.uk on 22/12/2020 at 09:31


Dear Sender

Many thanks for the posting above. I am very happy to hear that your dermatology appointment went so well. I will forward your comment to the service manager for dermatology. If you would like to put your name to this positive feedback then kindly email me at imperial.pals@nhs.net with your details.

Regarding the matter of 'ethnic group'. Imperial College Healthcare do not manage the NHS Choices website but I will feed back your comments to NHS Choices.

Thank you again for your very kind feedback regarding your dermatology appointment.

kind regards and stay safe

John Ward

PALS Officer

Imperial College Healthcare NHS Trust

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