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Fantastic Even In These Stressful Times

Story from nhs.uk

"Fantastic Even In These Stressful Times"

About: Royal Sussex County Hospital

Despite being incredibly busy, understaffed and over-stretched, every single member of staff was efficient, thorough and above all kind. I would have done anything not to need A & E, let alone be admitted, but the quality of care made the entire process less stressful and upsetting. Am so grateful to them for doing what they do; I couldn't do it.

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Responses

Response from Royal Sussex County Hospital 3 years ago
Royal Sussex County Hospital

Submitted on 22/02/2021 at 09:27
Published on nhs.uk at 11:05

I am so sorry for the delay in responding to you, and thank you for taking the time to contact us, I was so pleased to learn that your experience was so positive.

I will ensure that your feedback is shared with the team, and I know they will be so grateful.

With best wishes

Hannah Pacifico

Patient Experience and Engagement Manager

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