"Lack of care, empathy respect & dignity"

I have looked after my recently deceased husbands every need during his short battle with primary lung and secondary liver spinal and pelvic cancer diagnosed in March. Sadly due to fluid the last 3 weeks were traumatic for myself and our 3 devoted sons as he was unable lay down so slept sitting up was heartbreaking. We made difficult decision of him needing some medical intervention so when he's back home we could get him a little comfortable.

We trusted Arrowe park had faith in Drs & nurses to care for him the way we did. That horrifically did not happen, after my husband was moved from a&e to EAMU the staff member caring for him had such cold attitude when I approached to ensure that given the covid situation my sons would be able to be there later that day. I was told it was only open visit for end of life, I replied he was end of life, to my horror this staff member then said that he -wouldn't die in next few hours.

Later that day he got moved to another ward 26 my 2 sons attempted to visit him, staff stopped them told them no visiting allowed so my son respectfully said my dad is end of life, the response was that he was not -end of life end of life. He requested to speak to a senior staff member, who abruptly told him that you need a pass and asked why he didn't have a pass. My son explained he felt it was hospital rules they were following, but he was concerned his dad may pass away during the night. This staff member felt qualified to insist that wasn't going to happen.

Sadly he did pass away. We even got to the hospital to find he was on a ward with other patients, so cruelly weren't given any privacy to say our goodbyes. It was so undignified.