This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Phone left to ring endlessly"

About: Westrop Medical Practice

(as a service user),

Have had bad experiences with Westrop Surgery for years. Some staff have a poor attitude, are impatient and have very often put the phone down as soon as I'm able to get through. That's not easy either - having to listen to endless music while trying to speak to someone, while the phone bill climbs.

Told yesterday by a doctor to ring in to speak to another staff member this morning. Huh fat chance, phone left to ring endlessly. They say they will call you back but never do.

Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k