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COVID Virus 2020

Posted By Helen5

"COVID Virus 2020"

About: Causeway Hospital / Medical Assessment Unit

(as a service user),

I was admitted to The Causeway Hospital in November with COVID having severe pain in my back, hips and shortness of breath. I was then moved to the medical assessment unit ŵhere I had x-rays bloods and routine checks done. These later showed that I had COVID Pneumonia.

I was then put on Air Vo oxygen this was very uncomfortable but the sister on the floor reassured me that I would be able to cope. The staff were all so helpful and they were friends to me when I needed it most especially as I couldn’t see my family. I was in the hospital for two weeks an I can honestly say that all the staff couldn’t be more helpful and understanding and I appreciate all that the doctors nurses cleaners and kitchen staff done for me and a big thank you to the sister who always came to check on me many thanks 

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Responses

Response from Mark Cox, Assistant Clinical Services Manager, Causeway & Dermatology, Northern Health and Social Care Trust 3 years ago
Mark Cox
Assistant Clinical Services Manager, Causeway & Dermatology,
Northern Health and Social Care Trust

Submitted on 15/12/2020 at 10:27
Published on Care Opinion at 10:44

Hi Helen

thank you so much for posting this feedback about the care you received in MAU in Causeway Hospital. I am delighted that you appear to have come through what must have been a very difficult time health wise. It has not been an easy time for the staff in all hospitals, but particularly so in the COVID wards. It is a wonderful testament to Sister Dodwell and her staff that patients post feedback such as yours. All the staff will take great pride and comfort in the fact that their efforts are recognised by the people who really matter

I hope you continue to do well

Thanks again

Mark Cox

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