"Diabolical"

The A & E Department left my son in a corridor. He had a subdural hematoma and was brought in by ambulance. He was not triaged. 47 minutes later, still unseen by any member of staff in the department the pressure in his head reached such a level that he went into a seizure from which he never recovered. He received no medication or treatment. Our family received nothing but incorrect information and patronising comments until we could prove the correct sequence of events and time line. If you need to attend this hospital make sure you send text messages to friends and family just in case you too are told you have no idea what time the ambulance arrived at the hospital!!