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"CALMED Programme"

About: Ayrshire & Arran Community Services / Community Mental Health Team

(as a service user),

Recently completed the CALMED programme with psychologists Karen and Lyndsey using NHS anytime app. This was the first time using such an app but it went fairly smoothly and I felt comfortable within this. 

The programme itself was very helpful and I have been using the tools developed in this programme to manage my anxiety/ stresses with positive outcomes. Don’t get me wrong, it is hard work and you need to be committed but both psychologists were understanding and informative making sure I was comfortable throughout the whole group process. There was also an individual element which was beneficial when discussing more private matters.

Also the administration girl, Nicola was very helpful, nothing was to much trouble for her.

Great programme that I hope continues so others can benefit from it as I have.

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Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 3 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran
Submitted on 26/03/2021 at 12:50
Published on Care Opinion at 12:50


picture of Laura Harvey

Thank you for such positive feedback. I was pleased to hear you found the treatment and support given helpful and I hope you continue to make good progress.

Staff have worked hard to ensure patients still have access to a range of services during the pandemic in a safe manner so hearing your feedback is important as we assess and evaluate our service moving forward.

Best Wishes

Laura

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