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"Worst experience at BMEC"

About: Birmingham Midland Eye Centre (Bmec)

(as the patient),

I had eye inflammation and went to emergency. They recommended eye lubricant and I used it for two weeks but it didn't help.

My eye started swelling. I went again they told me use eye lubricant. My eye got red at night. I went there next morning, the receptionist again told use lubricant and sent me back from reception.

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Responses

Response from Birmingham Midland Eye Centre (Bmec) 2 years ago
Birmingham Midland Eye Centre (Bmec)
Submitted on 11/08/2021 at 17:36
Published on nhs.uk at 21:05


I am sorry to hear that you weren’t satisfied with your care at the Birmingham and Midland Eye Centre. I would like this to be looked into further. Please could you contact Laura Young, our Directorate Lead Nurse for Ophthalmology (laura.young4@nhs.net), with your contact details and an overview of your case so she can review your concerns. Kind regards, Richard Beeken, Interim Chief Executive.

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