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"Issues with the patient app"

About: The Lawson Practice

(as the patient),

Sharzia at the Lawson Practice helped me sort it out. Absolute patience, caring and she put me at ease. Massive hug to her when we can hug again.

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Responses

Response from Amanda Rayner, HR and facilities lead and Deputy Practice Manager, The Lawson Practice 3 years ago
Amanda Rayner
HR and facilities lead and Deputy Practice Manager,
The Lawson Practice

I am responsible for staff wellbeing and employment matters. I also ensure that the building is safe and fit for use by patients, external services and our own staff.

Submitted on 21/12/2020 at 08:13
Published on Care Opinion at 09:05


picture of Amanda Rayner

This is such a lovely story to read, thank you for letting us know how helpful Shazia was at helping you to resolve your patient access app issues.

We are happy to help any patient who is struggling to get online especially in the current situation, as this is the quickest and safest way to contact the surgery.

I will be sure to pass on your virtual hug for now!

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