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"Excellent, prompt, compassionate and professional…"

About: Royal Free Hospital

I am always impressed with the service Royal Free Hospital has been giving me. Whenever I e-mail the receptionist and ask her to forward it to the specialist nurses I can rest assure that it will be done and I would receive a call from The Royal Free Hospital the next day or the following morning before mid-day. The professional service they have been extending to me over the years have been incredible and appreciated. I just want to thank each and every one there for the excellent service extended to me over the years. Wishing you all a Merry Christmas and a Prosperous New Year as you grow from strength to strength for the coming years

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Responses

Response from Royal Free Hospital 2 years ago
Royal Free Hospital
Submitted on 14/03/2022 at 10:03
Published on nhs.uk at 10:05


Dear Pamella,

Thanks for taking the time to share your experience with us and please accept our apologies for the delay in acknowledging your feedback.

It's lovely to read how responsive the receptionist is to your emails and that you know that you will not have to wait long for a call from the specialist nurses.

We'll share this feedback with the team.

With best wishes, the Patient Experience Team

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