"Understanding and responsive"

Thanks to the team at the surgery this morning for being so understanding when I had got the wrong eyedrops from the hospital.

The right drops are vital to my Glaucoma management. The dosage regime is complicated and the team arranged for the doctor to phone me and get the whole thing sorted out. They were all very understanding and, amazingly for these days, actually phoned back when they said they would.

Well done the team at '57' and thank you.