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"The midwifes are amazing there!!"

About: Borders General Hospital / Maternity care

(as the patient),

I had a great experience at the Borders General Hospital! 

I went in to be induced in November as my waters broke on the day before. Abbie explained what she was going to do and just got on with it. I had the gel then went out for my lunch and came back and I had dilated very much, with my waters breaking the day before I couldn’t have the gel again so they gave me the drip. My contractions came on very very quick and Abbie helped me stay calm through it all. I managed to get to 5 or 6cm dilated and I couldn’t deal with the pain anymore so opted for an epidural. Abbie's shift ended and we got Morag; she was lovely when she checked me and said I was 10cm and the head was at the top I was so excited to meet my baby girl! The baby didn’t enjoy the pushing so Dr King asked me if I was okay with forceps, anything for my baby to arrive safe. The midwife Lesley helped her. With having the epidural I couldn’t feel my contractions so Morag helped me and told me when to push. 

Once my baby arrived we went down to the ward and was looked after by Kerrie. She was lovely! I didn’t want to come home she helped me so much and we had a laugh! I was so nervous going into ward 16 by myself with a baby as this was my first & I had no idea what I was doing but they were amazing there! I had a shower and they watch Autumn for me, and helped me settle her. 

The midwifes are amazing there!! 

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Responses

Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 3 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders
Submitted on 08/12/2020 at 11:40
Published on Care Opinion at 11:40


Thank you Gem94 for such lovely feedback.

It is lovely to hear you developed good relationships with the staff who helped take care of you and it reflects a good person-centered approach for your needs at the time.

I'm glad baby arrived safely and you were involved with the decision making process around this, this is of upmost importance for new mums at what can be a very scary time.

I will be sure to share your feedback with the staff - it's lovely to hear back from our families!

I hope you are settling into family life with your new baby and doing well.


Kind Regards

Claire

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Response from Sarah Horan, Director of Nursing, Midwifery & Allied Health Professionals, NHS Borders 3 years ago
Sarah Horan
Director of Nursing, Midwifery & Allied Health Professionals,
NHS Borders
Submitted on 08/12/2020 at 12:25
Published on Care Opinion at 12:25


Dear Gem94

Thank you for taking the time to send this Care Opinion, it really matters to the maternity team and gives them a real boost. Its been a really tough time to work in the NHS for the clinical teams and I like you am really grateful and proud of the care that they provide.

I wish you all the best with your new Baby, Autumn what a beautiful name

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