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"From A&E to main ward Excellent Care"

About: Northwick Park Hospital

Called 111 with ongoing urinary problems while

being under a private hospital/consultant at the Clementine Hospital, that is in partnership with the NHS.

Superb service from 111. I was advised to go to A&E - and decided to go to my nearest hospital NWP- not normally my first choice but I was desperate.

Within 90 minutes of entering NWP A&E I was being treated, had an overnight stay, and was discharged the following day.

The staff and care on Gray ward was superb. The meals were a lot better than I remembered :-)

This experience has totally changed my view on NWP. The hospital was superb.

One thing I would say. IMHO, You are much better of as a NHS patient in an NHS hospital than a NHS patient in a private hospital.

Thank you, NHS 111, and all the staff on Grey Ward.

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Responses

Response from Anjali Patel, Patient Experience Manager, London North West University Healthcare NHS Trust 3 years ago
Anjali Patel
Patient Experience Manager,
London North West University Healthcare NHS Trust
Submitted on 08/12/2020 at 13:08
Published on Care Opinion at 13:08


Thank you for taking the time to share your experience when visiting out Trust.

I have shared your kind words with the relevant teams who will delighted to receive them.

I am so glad to read that you felt so well looked after, and that we have been able to change your view of our hospital.

I hope you are recovering well.

Best wishes

Anjali Patel

Patient Experience Team

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