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"Overall I am very thankful"

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Cardiology

(as a service user),

My husband called for an ambulance because I was very poorly and thought I was going to die. I was taken to pilgrim Boston A&E to find I had hypokalaemia and hypophosphastemia that was causing tachycardia.  Although I was drifting in and out of concienceness I was aware how efficient they were at finding the cause and giving me suitable medication. I began to improve within hours of arrival.  I have been to various doctors and consultants over the last 18 months with worsening symptoms but no one could diagnose me. I am truly grateful to pilgrim A&E, I really think they saved my life. 

The nurses on the ward were fantastic. My only criticism is the inconsistencies between the 3 consultants I saw, each had varying advice as to why I was poorly and aftercare advice. This left me confused as to what I needed to do after I left hospital or whether my illness would return to being so critical. I also read on my discharge letter that I had refused some medication,  this was totally untrue,  I asked various staff members why I wasn't being sent home with supplements to prevent this happening again. The medication came in 3 journeys from pharmacy which is very time wasting for staff. Overall I am very thankful for everything pilgrim did for me, I really think they saved my life. Many thanks x

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