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"Bad experience"

About: Forth Valley Royal Hospital / Dermatology Outpatients Centre / Dermatology

(as the patient),

I had to have an operation to remove skin cancer from my hand which needed 7 stitches. This was a Thursday, I received a letter to attend my doctors on the Monday to remove the stiches, which I have to say was pulled together and didn’t look very nice – not neat at all. They removed the stiches and shortly afterwards the wound burst open. I then had to visit Stirling Community Hospital and then see a local community nurse. I feel that the stitches were badly put in, that there was too much strain on the wound, that the stitches were removed far too early, they should have used dumbbell stiches and dressed the wound better. A bad experience all round but now starting to heal.  

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 3 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 04/12/2020 at 10:26
Published on Care Opinion at 10:26


Hi coordinationqe49,

I am sorry to hear that you have had problems with your wound healing.

It would be helpful if you were able to get in touch and we can direct your concerns to the correct clinic where we can make arrangements for you to have your wound reviewed and your concerns discussed.

As I don't have a direct contact number (as I work in different sites, rooms etc) I would be grateful if you could contact Pauline Donnelly ( Person Centred & Patient Experience Coordinator) who will take some details from you and one of our team will get in touch with you to take things forward. Contact details are Tel - 01324 566523 or email Pauline.donnelly@nhs.scot (please leave a message on her answer machine and she will return your call if she is not at her desk)

Thank you

Kirsteen Easson

Surgical Skin Nurse Practitioner

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