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Care Opinion

My son going to theatre

Posted By Lken24

"My son going to theatre"

About: The Ulster Hospital / Craig Ward (Paediatrics) The Ulster Hospital / Emergency Department

(as a parent/guardian),

As a mum during these difficult times we where made to feel at ease and in safe hands, we cannot fault the care that we received in A&E and the Craig ward when our son required sedation and treatment in theatre. Everyone that came into contact with us went above and beyond during a very stressful time.

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Responses

Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust 3 years ago
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust

Submitted on 01/12/2020 at 14:31
Published on Care Opinion at 14:31

hi Lken24

Thank you for your lovely comments about your son's experience in the emergency department during your attendance. I hope he is improving and you are recovering from the stress that comes with these experiences.

I will share your comments with the staff who will appreciate them especially at this time when everyone is experiencing additional pressures.

regards

Jenny

Interim Lead Nurse Emergency Department

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Response from Emma Service, Ward Sister, Woman & Acute Child Health - Childrens, South Eastern Health & Social Care Trust 3 years ago
Emma Service
Ward Sister, Woman & Acute Child Health - Childrens,
South Eastern Health & Social Care Trust

Submitted on 03/12/2020 at 16:48
Published on Care Opinion at 17:08

To Lken24

Thank you for taking the time to provide us with such lovely feedback.

Going for an operation can be a stressful time for children and their families and we strive to make every child's experience a positive one.

I will ensure I share your comments with the team who will greatly appreciate it.

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