This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fantastic service for our baby"

About: Royal Berkshire Hospital

Our 13-month-old son needed surgery to correct an issue with his penis in November and the level of care and service from all members of staff was superb. We also had to visit A&E 48 hours after the surgery due to a blockage in our son’s catheter and the on-call urology doctor was so kind and understanding. The problem was sorted quickly and efficiently, and he even called the next day to see how our son was doing and to confirm the follow up appointment to remove his catheter on the Monday. I was so surprised and happy with this extra level of care. I would have no hesitation in recommending Royal Berkshire Hospital for care, we have always been happy with the service provided. Thank you for looking after our baby!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Berkshire Hospital 3 years ago
Royal Berkshire Hospital
Submitted on 07/12/2020 at 10:14
Published on nhs.uk at 12:58


Dear Hazel

Thank you for taking the time to post a review - your feedback has been shared with the teams involved. We are very pleased to hear that your experience was so positive and we hope your son is now recovering well!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k