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"Outstanding care"

About: George Eliot Hospital NHS Trust

My daughter spent a few years until 2018 back and forth mainly admitted to Elizabeth ward, the ward manager was incredibly helpful and caring, The nurses and HCA,s and all staff on the ward where amazing and had lots of compassion and empathy and provided my daughter with the upmost comfort and care especially during her end of life, many became particularly bonded with her and not only did they give her comfort and ensured she was pain free, clean and comfortable they also ensured I was looked after too and was very respectful with allowing myself and family to spend the quality time needed at a very difficult time.

They always listened to me and done there best to accommodate any requests made regarding care.

I will be eternally grateful to the hospital and especially the ward for all they done.

I know my daughter left a lasting mark on the staff with her bravery and courage just as the nurses left an ever lasting mark for there professionalism and compassion.

Thank you Elizabeth Ward and thank you George Elliot trust

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Responses

Response from George Eliot Hospital NHS Trust 3 years ago
George Eliot Hospital NHS Trust
Submitted on 22/12/2020 at 15:54
Published on nhs.uk on 23/12/2020 at 09:48


Dear Tina

I'm so sorry to read about the loss of your daughter. Thank you for taking the time to give us this feedback - I will make sure it is passed onto the ward staff.

With best wishes

Becky Millward

Patient Experience Manager

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