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"Very helpful lady who answered my phone call"

About: Upton Road Surgery

I was having a problem about my prescription where to send it since i had a broken foot. And the lady who answered my phone call was so helpful she has a soft kind voice, she did her best to help. It is such a great feeling to hear someone is so kind and helpful when you really need it. Phone call made Nov 25 .2020 around 12:30pm. Thank you to the lady .

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Responses

Response from Upton Road Surgery 3 years ago
Upton Road Surgery
Submitted on 30/11/2020 at 13:53
Published on nhs.uk on 01/12/2020 at 08:30


Thank you for taking the time to add your positive feedback to this site.

We had a team meeting on Friday and I passed your comments on to the team and they were as pleased as I was.

I hope your foot mends soon

Caroline Braxton

Practice Business Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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