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"Terrible public service "

About: Mexborough Health Centre

Since corona flu this surgery like many others have hidden behind closed doors using a telephone triage service that requires £200 in phone credit and countless attempts.

Abs when you do get through no one knows what day it is let alone what you really need, and when you get a organised call that seems to get thrown into space.

3 times I've tried to get service, no cigar I'm changing practices this one is a circus show.

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Responses

Response from Mexborough Health Centre 2 years ago
Mexborough Health Centre
Submitted on 26/04/2021 at 16:31
Published on nhs.uk at 18:57


We are sorry to hear of the problems you have encountered to access the practice by telephone. The telephone lines are particularly busy due to COVID however to improve access to Practice services; AccuRX patient triage is our new online service where you can access advice and appointments online by using the following link which is advertised on the practice website. https://florey.accurx.com/p/C86005

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