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"Told to go home"

About: Aberdeen Royal Infirmary / Dept of Scheduled Admissions

(as the patient),

I have waited from 9am to 3pm  today for my surgery and the have been told to go home. I have been fasting from last night and had nothing to eat or drink all day just sat in a chair for all those hrs waiting.

This scheduled operation is a follow up operation from one taken place in Sept 2018 and then again in Aug 2019, I was supposed to have my operation before March 2020 and they forgot all about me. I presumed I'd not heard anything due to covid but they admitted to me there had been a cock up.

My operation was scheduled for today in the DOSA Department of Scheduled Admission and like I said been sat all day then just sent home with no explanation.

Responses

Response from Fiona Whyment, Nurse Manager, Surgery 4 (Surgical Division), NHS Grampian last month
Fiona Whyment
Nurse Manager, Surgery 4 (Surgical Division),
NHS Grampian
Submitted on 30/11/2020 at 08:25
Published on Care Opinion at 15:21


Dear maccy24,

I am sorry to read of your recent experiences with in Aberdeen Royal Infirmary. If you would like to discuss further then please contact me on either fiona.whyment@nhs.scot or 01224 558015.

I look forwards to hearing from you.

many thanks

Fiona Whyment

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