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Great practice

Story from nhs.uk

"Great practice "

About: Royal Blackburn Hospital

I contracted COVID 19 whilst at work, I got worse during the night, I declared positive next day. Apart from the constitutional symptoms, I developed difficulty in breathing and almost having no exercise tolerance. I contacted my emergency department, they carefully attended me, and did all which I timely needed. They were really concerned about me. I was transferred to Ward C 6 then. They tailored the best treatment options for my condition and made my stay on the ward comfortable.

I realised that I am so lucky being a part of ELHT. They whole team from emergency medicine physicians, medics, nurses, investigations, physiotherapists, health care assistance, porters, cleaners, they are marvellous. They are highly professional, they are sympathetic, always smiling, using best energies for their patients. They are angels on earth. Patients are sleeping and they are caring for their comfort and ultimate health out come. I will always remember my hospital stay. I gratitude this amazing team. God bless them. They definitely deserve high ranks in heaven and I am sure they will go straight there. AMEEN

Dr. TAHIR ZEB

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Responses

Response from Royal Blackburn Hospital 3 years ago
Royal Blackburn Hospital

Submitted on 25/11/2020 at 11:24
Published on nhs.uk at 13:21

Thank you for taking the time to tell us about your recent admission to the Emergency Department and stay on ward C6 at Royal Blackburn Teaching Hospital due to Covid-19.

It is lovely to receive such positive feedback regarding the care and service you received during your stay and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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