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Care Opinion

Wonderful care

Posted By MummyW

"Wonderful care"

About: Borders General Hospital / Maternity care

(as the patient),

I want to say a huge thank you to all the staff on Ward 16 at Borders General Hospital for all their help and support when my baby  was born at the end of September.

The support I received was fantastic. And I felt incredibly safe despite COVID.

From the moment I arrived on the ward I felt so well looked after, nothing was too much trouble and my every need was met. In addition to feeling comfortable and cared for, I also felt well informed and welcomed the help given with breastfeeding.

Special thanks to Janet, Amy, Kerry and Dawn.

Also a huge thank you to the catering staff for the wonderful, home cooked food - absolutely delicious. And the regular supply of tea and toast made my stay!

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Responses

Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 3 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders

Submitted on 24/11/2020 at 16:15
Published on Care Opinion at 16:15

Thank you so much MummyW for your lovely feedback.

I am so pleased you felt safe, and well looked after thoughout your stay in the unit. It is good to hear you also felt well informed and welcome - this is so important to us as a team.

I will share your feedback with all the staff, including our fabulous catering department!!


I hope you are settling in well to family life with your new baby!

Kind Regards

Claire

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