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"My maternity care"

About: The Princess Royal Maternity Unit / Maternity care (wards 68, 72 &73)

(as a service user),

I was very nervous about attending PRM during the pandemic especially as a first time mum. However when I had my wee boy  all the staff were amazing. I was seen immediately in maternity assessment and quickly sent round to labour suite. My midwife was Jan was lovely and was with me during a fast labour and delivery and then followed me through to theatre recovery where she kept a close eye on me. All the theatre staff were also very friendly and reassuring and put me at ease. on the post natal ward all the staff were so helpful and supportive, came quickly when buzzed and went above and beyond during the 2 nights I was in, particularly  Sarah on the night shift and Sarah Jane and Jackie on the day shift. The staff went out their way to help us establish feeding and I was never rushed to be discharged home.

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Responses

Response from Victoria Mazzoni, Interim Clinical Services Manager, Obstetrics, NHS Greater Glasgow & Clyde 3 years ago
Victoria Mazzoni
Interim Clinical Services Manager, Obstetrics,
NHS Greater Glasgow & Clyde
Submitted on 24/11/2020 at 12:03
Published on Care Opinion at 12:03


Dear Dolly123,


Thank-you for taking the time to let us know about the recent birth of your baby at Princess Royal Maternity. It has been an anxious time for women accessing our service and the staff will be delighted to learn that their additional efforts to reassure you through this time helped alleviate some of your initial concerns.

I will of course be more than happy to share your lovely comments with Sarah, Sarah-Jane, Jackie and Jan as well as the rest of the staff who were involved in your care.

I hope you and your baby are enjoying these special early days together as a new family and thank-you again for taking the time to share your experience with us,

Kind regards,

Vicki Mazzoni

Lead Midwife

Princess Royal Maternity Hospital

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