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"Inefficient "

About: London Independent Hospital

I was referred to this place in January by my GP to have a cyst removed. They kept me waiting so long that, in November, the cyst got infected and it had to be taken out by A&E. The inefficiency was astounding. Why are they allowed to be given NHS contracts again?

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Responses

Response from London Independent Hospital 3 years ago
London Independent Hospital
Submitted on 17/11/2020 at 12:26
Published on nhs.uk at 14:19


Dear Michael,

We’re sorry to hear you have been left disappointed with your experience with us. There have been delays in treatment due to the pandemic, however we want to ensure that your concerns are resolves and we better understand your situation, so ask that you kindly email us at LIHPatientFeedback@bmihealthcare.co.uk

Best wishes,

BMI The London Independent Hospital

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