"Incompetent"

Thank you so much for taking the time to post comments regarding your recent experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liason Service (PALS) on 01902 695362 or rwt-tr.PALS@nhs.net who can assist further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

Comment from the Stroke Association

Hello.

We’re sorry to hear about your wife’s suspected stroke and that you feel she didn’t receive good care.

Here at the Stroke Association, we’re here for anyone who’s been affected by stroke. You might want to know more about stroke and its effects, be looking for practical information and support, or simply need someone to talk to. That’s where we can help. If you’d like to talk to us, the Stroke Helpline is open:

Monday, Thursday and Friday from 9.00am to 5.00pm

Tuesday and Wednesday from 8.00am to 6.00pm

Saturday from 10.00am to 1.00pm

The helpline number is 0303 30 33 100. You can also email us at helpline@stroke.org.uk.

We also have a range of services across the UK, providing information, advice and support to stroke survivors and their families. You can find out if there’s a service in your area from our website www.stroke.org.uk/finding-support

Finally, you can find lots of information about stroke on our website at www.stroke.org.uk.

I hope this is helpful and that your wife is now getting any support that she needs to make the best recovery possible.

Stroke Helpline

Stroke Association staff are not medically trained and the information provided does not replace information given to you by your own healthcare provider.

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