"Staff were more than helpful"

Despite my reluctance to come to hospital, the staff on ward 9 were more than helpful.

Sarah went through my admission notes and made me feel welcome and comfortable. She went out of her way to check on me a couple of times and was sympathetic when I was awake in the night.

The day staff on Sunday were very busy, I believe they were on a reduced staff based on what I was told.  There was a 1st year student nurse. I have forgotten her name but she was fantastic. She accompanied me to my MRI scan and assisted me as I was finding it difficult to manoeuvre myself because of the pain. 

On the Sunday night Sarah was back accompanied by another nurse called Lyn and a third one who’s name I cannot remember. Jenny maybe? They were all very helpful and friendly.

My only disappointments were that I was not given a pillow. This is not the fault of the staff because staff did go to try and find one on the Saturday and the Sunday. It was not ideal to have a 2 night stay with bed rest during the day with no pillow. Again, this was not the fault of the staff. 

It took a very long time to receive medication when it was requested.

On Saturday, the doctor requested for me to have medication at 5.45 and despite my asking several times, I got nothing until 8.15pm. I understand the staff are stretched and they are very busy but I was in extreme pain at that point and really needed the medication.