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Excellent care

Story from nhs.uk

"Excellent care"

About: Russells Hall Hospital

I was admitted to RHH on 6th November with a severe GI bleed. The whole experience was very frightening and embarrassing but the staff dealt with me in a very professional, caring and reassuring manner. I was very well looked after by the nursing team in B5, ITU and, after my procedure, C6. The doctors did their utmost to diagnose and correct the problem as quickly as possible, in spite of being under extreme pressure as I was admitted over a weekend. Their service was exceptional.

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Responses

Response from Russells Hall Hospital 3 years ago
Russells Hall Hospital

Submitted on 19/11/2020 at 14:46
Published on nhs.uk on 20/11/2020 at 10:57

Thank you for such fantastic feedback following your recent admittance to Russells Hall Hospital.

We are so pleased to hear that staff were able to put you at ease during what must have been an anxious and worrying time for you. Your kind comments have been shared with the team who will be grateful to receive them.

We wish you a speedy recovery.

All the best

Patient Experience Team

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