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"Thank you The St James Practice Team!"

About: St James Medical Practice Limited

The St James Practice team are fantastic! In lockdown (1) alone I had a telephone consultation for a skin issue, during the consultation the GP texted a link, I used the link to send photographs from my phone, & a prescription was sent to my nominated pharmacy. I had 2-week wait cancer referral, with a subsequent outpatient appointment & a later same day investigation under anaesthetic (all results good). I attended Whipp's Cross emergency department most recently with an injury (DIY self-inflicted) that needed sutures, & after this I had a welfare check from the practice manager, & a GP at the practice, to enquire if I was okay, as I'd had a fall with a dislocation some months back. I am fine, but felt reassured that they care & are looking out for their patients who sadly may not be okay. The practice team have maintained their high standards of professionalism & care towards their patients while adapting to new ways of working in a pandemic. Thank you!

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Responses

Response from St James Medical Practice Limited 3 years ago
St James Medical Practice Limited
Submitted on 30/11/2020 at 15:51
Published on nhs.uk on 01/12/2020 at 08:40


Thank you Audrey for your comments and support. I am pleased you have received good results. The GPs, clinicians and staff have been brilliant during the epidemic and I am glad to hear that the service they have provided for our patients is appreciated. We will continue to do our best and care for our patients even when times get tough.

It was a pleasure talking to you and I do appreciate you taking the time to post your experience on NHS choices

Practice Manager

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