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"I know how easily a wound can become infected"

About: Oxford Health NHS Foundation Trust / District Nursing

(as the patient),

I am very frustrated. I had a big operation and I have a big open surgical wound that it is bleeding continuously.The district nurse supposed to come every day to change my dressing. I rang this morning (Saturday) and they forgot to put me on the list today and then they say that they are not coming to change my dressing because it is too late.

I am very disappointed because I have been in a lot of pain and my wound has been bleeding a lot. I had 14 operations and I know how easily a wound can become infected without a good care. 

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Responses

Response from Oxford Health NHS Foundation Trust 3 years ago
Oxford Health NHS Foundation Trust
Submitted on 19/11/2020 at 16:43
Published on nhs.uk on 20/11/2020 at 11:04


Good Afternoon,

Thank you for your feedback, I am very sorry to hear of your concerns in relation to your wound management.

Please may I ask you to contact the PALS Team on either 0800 328 7971 or pals@oxfordhealth.nhs.uk to enable us to discuss your concerns in further detail.

Many thanks, I look forward to hearing from you.

Laura Lewis-Robinson

PALS Lead

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