This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Broken femur

Posted By Jezabelle

"Broken femur"

About: University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

Broke femur August this year and was admitted to ward 15 and operated on the next day.  Staff could not have been better and was transferred to ward 14 where staff were equally good even though they were under a lot of pressure from what I consider difficult patients.  Managed to leave hospital after four days, the last night being sleepless because of patient causing disturbance.  Staff showed remarkable patience and am most grateful to them for their care and to the doctors who performed operation.  

Making good progress after physiotherapy,

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sam Hannah, General Manager, Soft Services, NHS Lanarkshire 3 years ago
Sam Hannah
General Manager, Soft Services,
NHS Lanarkshire

Submitted on 16/11/2020 at 16:54
Published on Care Opinion on 17/11/2020 at 12:43

Jezabelle

I am so pleased your operation was successful and you are making good progress, it is also very kind of you to mention the involvement of Porters who carry out patient transfers and the Security staff who would assist with difficult patients. The aim is to try our best to ensure the patient journey is as smooth as possible,it is very pleasing to hear that our staff have played a small part in making this happen for you.

Thank you for your feedback

Sam Hannah

Soft Services

General Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Claire Rae, Head of Physiotherapy and Professional Lead, NHS Lanarkshire 3 years ago
Claire Rae
Head of Physiotherapy and Professional Lead,
NHS Lanarkshire

Submitted on 17/11/2020 at 10:15
Published on Care Opinion at 10:15

picture of Claire Rae

Dear Jezabelle

Thank you for taking the time to post your comments. I am sorry to hear of your injury and hope you are continuing with your progress. I am delighted to hear that you were satisfied with the care that you received during your hospital stay. I will ensure your comments are passed on to the Physio's involved.

Many thanks again and wishing you a full recovery

Claire Rae

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 17/11/2020 at 10:45
Published on Care Opinion at 10:45

picture of Lesley Mallon

Dear Jezabelle

Thank you very much for taking the time to share your experience of your recent hospital admission on Care Opinion. I was delighted to read that you were pleased with the care and attention you received from all the staff involved. I note your comments around being disturbed during the night by a noisy patient and appreciate this can be unsettling, especially when you are recovering from a surgical procedure. It will be my pleasure to share your lovely post with the staff in Wards 14 and 15, who I know will be appreciative of your gratitude to them.

Best wishes for a speedy recovery at home.

Lesley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Corinne Barrett, Senior Nurse, Trauma and Orthopaedics, NHS Lanarkshire 3 years ago
Corinne Barrett
Senior Nurse, Trauma and Orthopaedics,
NHS Lanarkshire

Submitted on 17/11/2020 at 12:14
Published on Care Opinion at 12:45

Dear Jesabelle.

We appreciate you taking the time to share your feedback with us, thank you.

I am delighted to hear that you were satisfied with the care you received in ward 14 and ward 15. This lovely feedback will be shared with all the staff.

Thanks again and wishing you a full recovery,

Corinne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Fiona Cross, Occupational Therapy Team Leader, University Hospital Wishaw, NHS Lanarkshire 3 years ago
Fiona Cross
Occupational Therapy Team Leader, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 18/11/2020 at 10:25
Published on Care Opinion at 10:25

picture of Fiona Cross

Dear Jezabelle,

Sorry to hear about your recent stay in hospital, but glad to hear that you found the multidisciplinary team effective in helping speed up your discharge home.

I hope that you are continuing to make a good recovery at home and will pass on your thanks to the Occupational therapy team,

kind regards

Fiona Cross

Team Lead Occupational therapist

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k