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Seen quickly and promptly

Posted By Babs28

"Seen quickly and promptly"

About: University Hospital Wishaw / Emergency Department

(as the patient),

So today had a very uncomfortable feeling in my nose, had a look and I could see something very mysterious, contacted GP and advised to attend A& E. Was seen quickly and promptly in the department by a nurse then by one of the doctors. Had a look in my nose then pulled out in minutes. Thank so much to the staff for there help and it was great I was seen so quickly as well. Felt guilty attending as I know a& e is very busy.   So grateful for the NHS 

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 12/11/2020 at 20:20
Published on Care Opinion at 20:20

picture of Lesley Mallon

Dear Babs28

Thank you very much for posting your appreciation of the great service you received from staff in the Emergency Department at University Hospital Wishaw today. It's great to hear that you were seen quickly and received outstanding care from the staff on duty. It will be my pleasure to share your lovely comments with the team.

Thanks again for posting your feedback on Care Opinion.

Kind regards.

Lesley

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Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 3 years ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 13/11/2020 at 09:57
Published on Care Opinion at 09:57

Dear Babs28

Thank you very much for getting in touch and for your comments in relation to the treatment you received whilst having to attend the Emergency Department here at University Hospital Wishaw.

It is always nice to get positive feedback and I will ensure this will be shared across the Emergency team here who will be delighted for your comments.

Thank you once again and Best Wishes

Faith

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