This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Thoughtful efficiency"

About: Clatterbridge Hospital

About 10 days ago, I gave a friend a lift to her 1st oncology appointment. Understandably anxious, she was very, very sick in my car, just as we left the motorway, which added to her distress.

I was so grateful for the compassion and efficiency of the Clatterbridge staff, who immediately came to our aid - firstly, the gentleman in the booth, who allowed me to park and alerted a passing paramedic to our problem - he, in turn, supplied me with gloves, paper towels and antiseptic wipes, informed the consultant of the delay and arranged for a wheel chair. The two nurses, who brought it, were quietly reassuring and couldn’t have been kinder to my friend.

To all of you, thank you, thank you, thank you - our NHS is truly wonderful

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Clatterbridge Hospital 3 years ago
Clatterbridge Hospital
Submitted on 23/12/2020 at 11:50
Published on nhs.uk at 16:45


Thank you for this positive feedback.

From your description, I believe that this visit relates to the Clatterbridge Cancer Centre. Although based on the Clatterbridge Hospital site, this is in fact a separate organisation. Should you wish to contact their Patient Experience Team directly then their email is pals@clatterbridgecc.nhs.uk, but I have sent a copy of your posting to them so that they may share with staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k