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"First consultation"

About: Chatterton House

My wife and I have just had a first consultation for memory problems. This was done by the Attend Anywhere video link. It worked perfectly.

The consultation with the non-medical Nurse Practitioner was very well done. The Nurse was very pleasant and easy to talk to and put us at ease. Very well done.

Note that this was a video consultation so the multiple choice questions at the end are not very appropriate.

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Responses

Response from Chatterton House 3 years ago
Chatterton House
Submitted on 23/12/2020 at 16:14
Published on nhs.uk at 16:54


Hello Mr Allen, thank you so much ffor taking the time to write the review of the Older Peoples Service and for your positive and encouraging words, its' very thoughtful of you. The older peoples team have endeavoured to continue to provide a safe effective service during the pandemic, resulting in us utilising alternative ways and approaches to working with people to enable assessments to take place. Therefore it's great to have feedback as to how this is working in real teams. WE take onboard the issues of questions raised not being appropriate and will review this as part of the quality improvements we are making. Best Wishes, Dee and the Older Peoples Team.

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