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"Excellent care from health visitor"

About: Fife Community Services / Health Visiting

(as the patient),

My health visitor Collette (Kirkcaldy Health Centre), has made such a difference to our lives. I have two young children and she has always been there to provide them with unconditional care and support. She has always believed any concerns I have had and sought the best way to help us. My toddler has suspected learning difficulties and Collette has been straight on the case making a referral to a very supportive and diagnostic team. 

Recently my mental health has struggled a bit and Collette has been there to advise and provide recommendations which have really helped me feel better within myself.

I can not praise Collette highly enough and the care she has given to us. To feel believed, listened to and cared for has made a real difference in our lives. I have have the upmost gratitude for Collette and can not thank her enough for everything she has done for us.

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Responses

Response from Angela Wigham, Lead Nurse - Children and Young Peoples Community Nursing Service, Children's Services, Health & Social Care Partnership Fife Wide Childrens Services 3 years ago
Angela Wigham
Lead Nurse - Children and Young Peoples Community Nursing Service, Children's Services,
Health & Social Care Partnership Fife Wide Childrens Services
Submitted on 12/11/2020 at 19:29
Published on Care Opinion on 13/11/2020 at 13:31


Dear Helz1

Thank you for taking the time to post feedback about your Health Visitor, Collette. I am delighted to hear that she has provided you with advice and support that has made you feel cared for, believed and listened to. I am also pleased to hear that you are now feeling better and have access to the right services for you toddler. Being a parent to young children can be really challenging at times, and to have someone you trust to talk through any concerns is invaluable.

I will be happy to pass on your positive comments to Collette and please do not hesitate to contact the Health Visiting service at any time for advice and support should you ever need it.

Thank you again for your feedback

Best Wishes

Angela Wigham - Lead Nurse Health Visiting

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